PRIVACY POLICY

Information we collect

Information you provide. When you submit our form or contact us, we collect the information you give us, which may include your name, email address, phone number, ZIP code, and details about your product idea or inquiry.

Purchases and orders. When you buy a service from us, such as the Manufacturing Cost Analysis, we collect your name, email address, phone number, billing details and, if you order a printed copy, your shipping address. After purchase, we collect the product details and files you upload (such as sketches, photos, CAD files or patent drawings).

Information collected automatically. When you use the Site, we and our service providers may automatically collect technical and usage data such as your IP address, browser type, device information, pages viewed, referring URLs, and interactions with the Site. We collect this through cookies and similar technologies (see "Cookies and tracking").

Consent records. When you submit a form that includes consent to be contacted, we record information about that consent, such as the date, time, the consent language shown, and related technical data, to document your agreement.

How we use your information

We use the information we collect to:

• Respond to your submission and contact you about your idea, including by phone call, text message, and email;
• Provide our services, including your free Patent Review consultation, and any services you later engage us for;
• Send you marketing and informational messages, where permitted (you can opt out at any time, see "Your choices");
• Connect you, where relevant, with vetted partner providers (see "How we share information");
• Operate, maintain, analyze, and improve the Site and our services;
• Detect, prevent, and address fraud, security, or technical issues; and
• Comply with legal obligations and enforce our terms.

Cookies and tracking

We use cookies, pixels, and similar technologies, including the Meta (Facebook) Pixel, Google Analytics, and Google Tag Manager, to understand how the Site is used, measure and improve our advertising, and show you relevant ads on third-party platforms such as Facebook and Instagram. These technologies may collect information about your device and browsing activity over time and across sites.

We also use Microsoft Clarity to capture how you use and interact with our Site through behavioral metrics, heatmaps, and session replay, so we can improve the Site and our services. Website usage data is captured using first- and third-party cookies and other tracking technologies, and Microsoft may also use this data as described in its privacy statement. Clarity hides what you type into form fields by default, and payment details are entered in Stripe's secure payment form, which Clarity does not record. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

You can control cookies through your browser settings, and you can opt out of certain advertising tracking through tools such as the Digital Advertising Alliance (optout.aboutads.info) and your device or platform ad settings. Note that some features of the Site may not function properly if cookies are disabled.

How we share information

We do not sell your personal information for money. We may share information as follows:

• Service providers who perform services on our behalf (for example, hosting, analytics, communications, and marketing vendors), under obligations to protect the information.
• Partner providers. With your consent, we may share your information with vetted third-party partners (such as patent, manufacturing, prototyping, or other product-related service providers) so they can contact you. We may receive compensation from these partners. You are not obligated to work with any partner we introduce.
• Manufacturers. To prepare a Manufacturing Cost Analysis, we share your product files and details with the manufacturer or manufacturers we ask to quote your product, and only for that purpose. We require them to keep your information confidential.
• Printing and shipping. If you order a printed copy of a report, we share your name and shipping address with our printing and shipping providers.
• Legal and protection. When we believe disclosure is required by law, regulation, or legal process, or to protect the rights, property, or safety of IPS, our users, or others.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

Your choices

• Calls and texts. You can opt out of marketing texts at any time by replying STOP to any message. You can ask to stop marketing calls by telling us during any call or by contacting us. Consent to marketing messages is not a condition of any purchase or of receiving services.
• Email. You can unsubscribe from marketing emails using the link in those emails.
• Cookies and ads. See "Cookies and tracking" for opt-out options.

Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of certain processing. For example, California residents have rights under the California Consumer Privacy Act (CCPA/CPRA). To exercise any right, contact us using the details below. We will respond as required by applicable law and will not discriminate against you for exercising your rights.

Payments

Payments are processed by Stripe, Inc. When you pay, your card or payment details go directly to Stripe. We do not receive or store your full card number. Stripe's use of your information is governed by the Stripe Privacy Policy.

Data retention

We keep personal information for as long as needed for the purposes described in this Policy, including to provide our services, maintain consent records, comply with legal obligations, resolve disputes, and enforce our agreements.

For purchases, we keep financial and tax records (orders, payments and refunds) for at least 7 years. We keep product files and intake details for up to 3 years after your report is delivered, unless you become an ongoing client or ask us to delete them sooner by emailing info@integralproductservices.com.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Third-party links

The Site may link to third-party websites or services. We are not responsible for their privacy practices. Please review their policies.

Children's privacy

The Site is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, contact us and we will take appropriate steps.

Changes to this Policy

We may update this Policy from time to time. The "Effective date" above shows when it was last revised. Material changes will be reflected on this page.

Contact us

Integral Product Services LLC
Weston, Broward County, Florida
Phone: (813) 413-1863
Email: info@integralproductservices.com